Support
Lost your license key?
To retrieve your license information, enter the email address you used when placing your order. The license information for all your purchased products will be emailed to you.
Need Help?
Please, before submitting a support question,be sure to read through the Frequently Asked Questions (FAQ) for the application in questions. Direct links to the associated FAQ pages for each of our products is below.
iGadget FAQ
iRepo FAQ
TuneJack FAQ
iRingtunes FAQ
Key Ace FAQ
PAD Fab FAQ
Scry FAQ
Star Ops FAQ
If you have read through the FAQ page and still have a support question or issue, please send us a support email by filling out the online support form. We will respond to these support emails as quickly as possible.
Contact Us
Have a question? Have an idea to improve one of our apps? Send us any non-support related email using the Contact form.
Policies
Refund Policy
If you have problems with any of our products that cannot be resolved through support, you can request a full refund. This refund offer is valid up to 30 days after purchase. After 30 days, refunds will not longer be available.
iPhone/iPad appsPlease note that refunds for iPhone/iPad apps must be done through iTunes Store Customer Support.
Privacy Policy
Purple Ghost Software will never sell or distribute your personal information to a third party, except when necessary to provide a purchased product or service.
We will never e-mail you unless you've asked us to.
We will never store or retain your full credit card details.
We keep specific order information to provide future service, such as re-sending lost serial numbers. We take reasonable precautions to ensure the protection of all such personal information.
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